Frequently Asked Questions

How will my guide(s) be shipped?

Our guides are shipped by the US Postal Service.

When will I receive my guide(s)?

Plan on two to four weeks but we will make every effort to get the shipment there as soon as possible.

Are discounts available for bulk purchases?

Discounts may be available depending on the amount of guides ordered. Contact our Sales Hotline at 1-888-687-0260 or by email.

Will the Spot Fake IdS Guide be updated? How often?

Yes. We will update the guide as new developments happen in the I-9 process as well as when design changes occur in identification and employment eligibility documents. The guide will be updated at least yearly.

How will I know when the spot fake ids Guide has been updated?

We will send out emails about any updates if you sign up. Make sure to agree to receive our email updates by assuring the subscription button at the bottom of the Shipping Form is clicked yes. Or click here to subscribe: email updates.

Can I pay with a check or electronic check?

We can accept checks. Contact our Sales Hotline at 1-888-687-0260 or by email.

What if I am unsatisfied with my purchase?

If you are unhappy with your guide send us a written refund request by email or fax within 10 days from the date of purchase. A full refund will be provided within 30 days of receiving the request.

I’m interested in developing a resource guide on another subject. Who should I contact?

Contact Whitlock Training Group at 1-866-788-4338.